AI support

Voice-first AI to automate customer conversations for retail & telco companies

We help retail companies to deliver the best customer service experience at a fraction of the cost through AI voice operators.

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Over 100,000

Performed calls

The #1 Gen-AI Contact Center

Flexible CS scaling with our AI agents

Fully

GDPR compliant

Trusted by:

70% Decrease
In Costs vs. Humans

AI operators are less expensive than humans and you only pay for what you use

Features

#1 Voice AI platform

Natural conversations

Leaping AI builds on the latest state-of-the-art Gen AI technology to deliver ultimate flexibility and human-like customer experiences

100% availability and scalable

Develop intelligent AI contact center agents using our platform and deploy them to run your calls on autopilot, ensuring 100% availability, even outside of office hours

Multi-channel

Next to voice, Leaping AI can also automate your email- and chatbot based customer service requests, ensuring all of your customer communication is managed by the same system.

In-built integrations

Our system integrates with the most common external shop, telephony and ERP systems out of the box

About us

State of the Art technology based on
years of AI research

Experience seamless call handling in use-cases like sales and customer support with our intelligent and efficient AI agents

Human-like voice

We offer a broad range of natural-sounding voices

Continuous optimization

AI continuously learns from past conversations to improve

Latency <2s

AI is able to react quickly to new customer requests or interruptions

Industry

With solutions for every industry

Retail

Automate common customer service requests: ordering hotline, delivery status requests, change my address, product recommendations

Telco

Let AI do repetitive tasks: Customer greeting and authentication, upselling the existing customer base (outbound), help with billing issues

BPO

Achieve higher profitability in your operations by leveraging our state of the art AI solution

Functionality

Intuitive conversation designer

Our drag and drop interface allows building AI conversations using natural language and without programming code.

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Analyse

Comprehensive quality monitoring

Dashboards and downloadable conversation transcripts enable the monitoring of past calls and further reporting capabilities.

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Testimonails

What people say

Dave Green

CEO Call Center Pros

"With Leaping AI, we can scale our retail calls in a cost-effective manner with high flexibility. We are amazed by the human-like voice and conversion rates of the AI."

Souha Arbach

CTO Hawesko

"Leaping AI allows us to provide stellar customer experiences at scale. The Leaping solution helps us to automate a variety of high-volume retail support use cases across different channels."

Marko Schmidt

CEO Schmidt und Töchter

"With the Leaping solution, we are able to give automated product recommendations over the phone. We were especially amazed by the ability to upload more than 30,000 SKUs into the platform."

benefit

The cost savings per month

9 000 euro

*This calculation is a non-binding forecast based on surveys and experience of Leaping AI users

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FAQ

Frequently asked Questions

Is your solution compliant?

Our solution is fully GDPR compliant and all of our servers for EU customers are hosted in the EU.

How does your solution differentiate from others in the market?

Our solution is built on the latest state-of-the-art Gen AI technology and offers a more human-like conversation quality than other solutions in the market.

Where is your company based?

Our company is based in Berlin, Germany, but we have customers across the EU, US and Asia.

How much does your solution cost?

We try to design an individual price package depending on the use case and problem we solve. Please get in touch with us to get a pricing estimate.

How do you make sure AI does not hallucinate?

Our system has different guardrails in place to ensure that the system does not demonstrate undesired behaviour.